Sound Chiropractic – Privacy Policy

Last Updated: [12.11.2025]

Sound Chiropractic (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our clinic, or receive care from our providers.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you provide directly, including:

  • Name

  • Phone number

  • Email address

  • Date of birth

  • Mailing address

  • Insurance details

  • Payment information (processed securely through third-party systems)

  • Health information related to your care, symptoms, or treatment history

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Provide chiropractic and wellness services

  • Schedule appointments and send confirmations or reminders

  • Maintain accurate medical records

  • Process payments and insurance claims

  • Communicate updates, newsletters, or promotions (you may unsubscribe at any time)

  • Improve website performance and user experience

  • Comply with all applicable laws and healthcare regulations

3. HIPAA & Health Information Protection

Sound Chiropractic follows all requirements under HIPAA to ensure the confidentiality and security of your protected health information (PHI).

Your health information is used only for:

  • Treatment

  • Payment

  • Healthcare operations

We do not share or sell your PHI for marketing purposes without your explicit written authorization.

4. How We Share Your Information

We may share your information only when necessary and lawful, including with:

Service Providers

Such as:

  • Billing companies

  • Insurance carriers

  • Appointment and communication platforms

  • Secure electronic health record systems

All service providers are required to safeguard your information.

Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes

  • Protect your safety or the safety of others

  • Respond to government or regulatory requests

We do not sell or rent your personal information to third parties.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted systems

  • Secure record storage

  • Staff training on privacy and HIPAA compliance

Although we take all reasonable steps, no system is completely immune from unauthorized access.

6. Your Rights

You have the right to:

  • Access your medical records

  • Request corrections to your information

  • Request restrictions on how your health information is used

  • Obtain a copy of this Privacy Policy

  • Withdraw consent for non-essential communications

To exercise your rights, contact us at the information below.

7. Cookies & Online Tracking

Our website may use cookies or analytics tools to understand customer behavior and improve user experience. You may disable cookies in your browser settings.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 without the consent of a parent or legal guardian.

10. Updates to This Policy

We may update this Privacy Policy as needed. Updates will be posted on our website with a revised “Last Updated” date.